As per the new IT rules, 2021, the social media intermediaries and significant social media intermediaries will now have to appoint Grievance officers and provide a grievance redressal mechanism to help the individuals( who are using the platform) in getting their issues resolved with regard to the violation of Content Policies as provided. These new rules also require the significant social media intermediaries to appoint a Resident grievance officer and nodal officer to help the law enforcement and as well as the individuals, in faster resolutions of requests. The following are the details of such individuals and officers appointed by the companies in compliance with the Law.

Twitter

Grievance officer for India ( Contact Information)

Twitter, Inc.
c/o Jeremy Kessel
1355 Market St #900
San Francisco, California 94103
United States
[email protected]

Resident Grievance officer ( A twitter qualifies as a significant social media intermediary because of more than 50 lakh users)

Resident Grievance Officer for India (Interim)
Dharmendra Chatur
4th Floor, The Estate
121, Dickenson Road,
Bengaluru – 560 042
Karnataka, India
[email protected]

Resident Grievance officer for India

Tanya Mampilly
Legal Content Policy Manager
LinkedIn Technology Information Pvt. Ltd.
Tower A, Global Technology Park
Bangalore 560103

For reporting: Contact Us | LinkedIn Help

Snapchat

Resident Grievance officer for India

Snap Camera India Private Limited
c/o Juhi Bhatnager
Diamond Centre, Unit No 26, Ground Floor, near Vardhman Industrial Estate,
Vikhroli (West), MUMBAI, Mumbai City, Maharashtra, India, 400043
email: [email protected]

Facebook and Instagram

Resident Grievance officer

Spoorthi Priya

Email: [email protected]

216 Okhla Industrial Estate, Phase III

New Delhi – 110020

Paresh B Lal
WhatsApp
Attention: Grievance Officer
Post Box No. 56
Road No. 1, Banjara Hills
Hyderabad – 500 034
Telangana, India

Email: [email protected]

Google

While the information regarding the Resident Grievance officer is unavailable on the website of the platform following mechanism can used for Grievance redressal.